Features / Run
AI assistant & voice
A colleague who knows your tenders.
Open the assistant from any page and type or simply talk. It knows your tenders, tasks, inbox and the help centre, walks you through things one step at a time, and can place a call, send a text or draft an email for you once you say yes.
Talk to it like a person
Tap the voice button for a natural spoken conversation with a friendly British voice. It greets you, listens, and answers out loud, on desktop, mobile and in the app.
Keep working while it talks
On desktop the voice sits in the side drawer, so you can fill in a tender or move between pages while it guides you through each step.
Knows your account
Ask what tenders are open and when they close, what tasks are outstanding, what is new in your inbox, or how many credits and minutes you have left.
Help when you need it
Ask how to do anything in TenderLock. It answers from the help centre one step at a time and checks you are ready before moving on.
Calls, texts and emails on request
Say "call Mark" or "text the supplier I will ring at 3". It reads back what it is about to do and only acts after a clear yes. Emails open as a draft for you to send.
Attach and dictate
Add a document with the + button for the assistant to read, or dictate instead of typing.
Support in one sentence
If something is not working, ask it to raise a support ticket and it logs it with our team for you.
How it works
AI assistant & voice in 4 steps
Open the assistant from the top bar
Type, dictate or tap the voice button
Ask a question or ask it to do something
Confirm any action with a clear yes
Questions
About AI assistant & voice
Which plans include the assistant?
The assistant, including voice, is available on every plan. Calls and texts it places use your plan's phone and SMS allowance.
Will it do things without asking?
No. Every call, text, email draft or ticket is read back to you first and only happens after you say yes.
Does voice use credits?
Each voice conversation uses a small amount of AI credit from your balance.
More features
Brief to a structured tender in minutes
Red Team reviewChallenge your tender before suppliers do
Sealed biddingBids stay locked until the deadline
ClarificationsPrivate questions, controlled answers
Supplier directoryYour suppliers, checked with Companies House
AI compliance checkEvery answer checked against every requirement
Evidence-locked evaluationAI suggests, named people score
Audit trail and reportsA complete, defensible record
Blue Team & sign-offStrengthen the tender, then sign it off
Contacts & companiesOne shared contact book for buyers and suppliers
Email & shared inboxSend from TenderLock, connect your own mailbox
Phone, SMS & call AICall and text from TenderLock, with AI follow-ups
iPhone appTenderLock in your pocket (coming soon)
Supplier credit checksCompanies House and Creditsafe in one place
My tasksEverything waiting on you, in one list
Reports & dashboardsYour own dashboard, built your way
Team & access controlRoles, super admins and a full audit of every user
Sign-in & securityGoogle, Microsoft, SSO, 2FA and IP controls
Multi-entity groupsRun every company in your group from one account
Custom branding & domainYour logo, colours, font, domain and email
API & MCP for AI agentsConnect your systems and your own AI
