Features / Run

Phone, SMS & call AI

Every call on the record, every follow-up captured.

Call suppliers straight from their record and TenderLock does the admin for you. Every call is recorded and transcribed, AI writes a short summary, and everything you agreed to do becomes a task in My Tasks, linked to the contact and the tender. Pick a UK mobile or landline number in seconds to get started.

Your own business number

Choose a UK mobile or landline number from our ready stock, so you are set up instantly. Business includes 1 number, Professional up to 5, and you can add more.

Call from the browser

Click Call on any contact. Incoming calls ring in TenderLock with a clear answer and decline screen, so you never need a desk phone.

Recording, transcript and AI summary

Every call is recorded and transcribed. AI writes a short summary and lists the follow-ups your side agreed, with due dates when they were mentioned.

Linked to the tender

Pick a tender before or after a call, SMS or note. It is added to that tender's audit trail with who, what and when.

SMS that fits how you work

One shared SMS number for the team, or send notices from your company name. Each SMS uses credits from your balance.

Team line and transfers

On Professional, share one team number and pass calls between colleagues, straight away or after a quick introduction.

Minutes you control

Plans include call minutes. Top up whenever you like with a slider that shows the cost, or turn on auto top-up.

How it works

Phone, SMS & call AI in 4 steps

1

Pick a number from the list

2

Call or text from any contact

3

Link it to a tender if you want

4

Read the summary and tick off the follow-ups in My Tasks

Questions

About Phone, SMS & call AI

Which plans include phone and SMS?

Business includes 1 number and 250 minutes a month. Professional includes up to 5 numbers, 1,000 minutes, the team line and WhatsApp when it launches. Enterprise is agreed with you.

Are calls recorded?

Yes. Calls through TenderLock are recorded and transcribed so the record is complete. Tell the other person at the start of the call, as you would with any recorded line.

Is WhatsApp available?

WhatsApp messaging is coming soon on Professional and above.

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