Features / Run
Phone, SMS & call AI
Every call on the record, every follow-up captured.
Call suppliers straight from their record and TenderLock does the admin for you. Every call is recorded and transcribed, AI writes a short summary, and everything you agreed to do becomes a task in My Tasks, linked to the contact and the tender. Pick a UK mobile or landline number in seconds to get started.
Your own business number
Choose a UK mobile or landline number from our ready stock, so you are set up instantly. Business includes 1 number, Professional up to 5, and you can add more.
Call from the browser
Click Call on any contact. Incoming calls ring in TenderLock with a clear answer and decline screen, so you never need a desk phone.
Recording, transcript and AI summary
Every call is recorded and transcribed. AI writes a short summary and lists the follow-ups your side agreed, with due dates when they were mentioned.
Linked to the tender
Pick a tender before or after a call, SMS or note. It is added to that tender's audit trail with who, what and when.
SMS that fits how you work
One shared SMS number for the team, or send notices from your company name. Each SMS uses credits from your balance.
Team line and transfers
On Professional, share one team number and pass calls between colleagues, straight away or after a quick introduction.
Minutes you control
Plans include call minutes. Top up whenever you like with a slider that shows the cost, or turn on auto top-up.
How it works
Phone, SMS & call AI in 4 steps
Pick a number from the list
Call or text from any contact
Link it to a tender if you want
Read the summary and tick off the follow-ups in My Tasks
Questions
About Phone, SMS & call AI
Which plans include phone and SMS?
Business includes 1 number and 250 minutes a month. Professional includes up to 5 numbers, 1,000 minutes, the team line and WhatsApp when it launches. Enterprise is agreed with you.
Are calls recorded?
Yes. Calls through TenderLock are recorded and transcribed so the record is complete. Tell the other person at the start of the call, as you would with any recorded line.
Is WhatsApp available?
WhatsApp messaging is coming soon on Professional and above.
More features
Brief to a structured tender in minutes
Red Team reviewChallenge your tender before suppliers do
Sealed biddingBids stay locked until the deadline
ClarificationsPrivate questions, controlled answers
Supplier directoryYour suppliers, checked with Companies House
AI compliance checkEvery answer checked against every requirement
Evidence-locked evaluationAI suggests, named people score
Audit trail and reportsA complete, defensible record
Blue Team & sign-offStrengthen the tender, then sign it off
Contacts & companiesOne shared contact book for buyers and suppliers
Email & shared inboxSend from TenderLock, connect your own mailbox
Supplier credit checksCompanies House and Creditsafe in one place
My tasksEverything waiting on you, in one list
Reports & dashboardsYour own dashboard, built your way
Team & access controlRoles, super admins and a full audit of every user
Sign-in & securityGoogle, Microsoft, SSO, 2FA and IP controls
Multi-entity groupsRun every company in your group from one account
Custom branding & domainYour logo, colours, font, domain and email
API & MCP for AI agentsConnect your systems and your own AI
