Upgrade, downgrade or cancel
Change plan from Billing & plans. Cancelling keeps your data.
Updated 7 October 2026
Change plan
- Click your name at the bottom left and choose Billing & plans.
- Choose Monthly or Annual, then pick a plan.
- Check the amount on the checkout page (VAT is shown separately) and confirm.
Upgrades start straight away and unused value from your current period is taken off. Downgrades leave any remaining value as account credit.
Cancel
Press Cancel plan, then Yes, cancel at period end. You keep your plan until the end of the period you've paid for. After that the account is read-only: your tenders, bids, evaluations and audit history are all kept. Purchased credits stay valid until they expire.
Changed your mind? Press Keep my plan before the end date.
Only the account owner can change the plan.
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