How credits work
One balance for tender launches and AI. Monthly credits are used first.
Updated 7 October 2026
What uses credits
| Action | Credits |
|---|---|
| Publish (launch) a tender | 100 |
| AI assistant message | 1 |
| AI tender draft | 5 |
| Blue Team or Red Team run | 10 |
| Compliance check, AI scoring, executive summary | 10 each |
| Creditsafe credit check | 25 |
| Text message | 1 |
Drafts, editing and templates are free.
Monthly and purchased credits
Each paid plan includes credits every month. Your monthly credits are used first. Unused monthly credits roll over, up to one month's allowance. Purchased top-ups are valid for 12 months.
See where they went
Settings › Usage shows credits used by month, with Download CSV. Billing & plans shows your credit history.
Alerts and limits
In Billing & plans, owners can choose to be emailed when a percentage of credits is used, and set an optional monthly AI spending limit. Tender launches are never blocked by the AI limit.
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Related articles
Plans and pricingWhat each plan includes. All prices exclude VAT.Upgrade, downgrade or cancelChange plan from Billing & plans. Cancelling keeps your data.Buy credits and turn on auto top-upTop up by hand or automatically so nothing stops mid-tender.Cards, invoices and the backup cardUpdate your card, add a backup card and download invoices.